You need your backed-up drains fixed fast, yet finding the right pro is a tough job! The global drain cleaning equipment market stood at $1.7 billion in 2022, according to Globe Newswire, meaning there are a lot of providers out there getting work done every day. If you're like most people, you want your home's plumbing to flow freely again while feeling confident that you hired a dependable drain cleaning service. That said, how do you determine who to trust? Ask these key questions before scheduling service to ensure you get the best possible results.

1. What Services Do You Provide?

Not all drain cleaning companies offer identical offerings. Start by asking what specific services they specialize in. At minimum, any decent drain cleaning service should use industry-standard equipment to thoroughly clean built-up gunk that's creating backups. Auger snakes, high-pressure hydrojets, camera pipe inspection, and drain maintenance plans indicate extensive capabilities. However, additional services never hurt. Can they also unclog outdoor drainage or repair cracked pipes? Knowing the full scope upfront prevents surprise mid-job upcharges.

2. What Are Your Response Times?

The last thing you want when facing a backed-up drain emergency is to wait hours or days for assistance. Clarify how quickly a technician can arrive once you place the call, night or day. Reputable drain cleaning services schedule several appointments a day, so they should accommodate same-day or next-day availability. Get firm commitments around maximum wait times to gauge responsiveness. Slow, unreliable technicians indicate potential problems down the road should follow-up service be required.

3. How Do You Price Jobs?

Cost always plays a role when comparing drain cleaning service options. Ask whether they charge by the hour or have flat rates for common fixes like main line clogs. Also, confirm what’s included upfront, so your final bill holds no expensive surprises. Top drain cleaning companies provide firm quotes encompassing all parts, equipment, and technician time needed to holistically unclog backed-up pipes.

Pay attention to how knowledgeable and transparent each company seems when responding. Go with the professional who makes you feel most assured that they can quickly solve backed-up drain problems at a fair price. If you're experiencing backed up drains, drains that are slow to clear, or funky smells coming from your drains, you are in need of a drain cleaning service. Call our team at Velocity Drain Services today to get an estimate or schedule a service appointment.